Shipping Policy

Delivery scope

Checkout shows the destinations available for eligible facial cleansers, moisturizers, skincare treatments, sunscreens, lip balms, skincare sets and bundles, CC balms, and skincare accessories. Service may be restricted by the item, address, carrier network, or local requirements.

Order handling and travel time

After payment, preparation generally requires around 1–2 business days. The expected carrier journey is about 3–5 business days after handoff. Neither period is a guarantee; weekends, holidays, severe weather, address errors, and operational disruption may extend delivery.

Shipping price and customer details

Checkout decides and displays any free-shipping qualification. The recipient name, full mailing address, email, and telephone number must be accurate. To ask about an order or correction, send the order number and checkout email promptly, recognizing that processing can prevent a later change.

Updates, restrictions, and parcel concerns

Tracking is supplied when released by the carrier. A delayed or lost parcel, an unlocated delivered scan, or shipping damage should be reported with the order number, tracking number, checkout email, explanation, and useful images. Carrier inquiries and delivery restrictions may affect the next step.


Email: juanda74159@gmail.com
Mailing address: 3016 James Street, Burnaby, BC, V5G 4W7, Canada
Phone: (639) 601-3250